Business Process Intelligence

Pipedown Provides Business Process Intelligence Which Guarantees Better Lead Generation

Our Mission = Your Solution

No matter what industry your business operates in, you’re going to be running a number of different day-to-day systems.

In any given office, there is a system for customer relations, one for proposals and quoting, one for accounting, one for email marketing and so on. Odds are that these systems are completely separate from each other. And if these systems don’t integrate, odds are that you are wasting precious productivity. You are also missing out on key data that can be used to grow your business.

Pipedown Provides Business Process Intelligence Which Guarantees Better Sales

Discover Hidden Insights

One of the bywords of effective business development is that you need to focus on a few key pieces of data rather than swimming in information. Track those nuggets effectively, and your progress becomes much more straightforward. Without business process integration, this data is near impossible to uncover.


Business Process Consulting

We develop and hone your daily processes; reducing costs, and increasing the productivity and effectiveness of your customer acquisition and retention practices.

Data Analysis

We use gathered data to identify market segments worth exploring, areas to invest marketing spend, and effective staffing solutions, based on what we see (rather than habit and preference).



    We want to find out what makes you, you. To x-ray your business and really understand what you’re doing and how you do it. Only then can we offer a new approach, rooted in what’s already working.

    We will – at no cost – give you feedback about how your systems stack up to what others are doing. That alone can be of real value. And beyond that, we will analyse how your systems help and hinder you in the pursuit of your organisational goals.

    The purpose of this session is for us to gain thorough insight ito your business, and show you what we see. An outside perspective is always valuable, and ours is one informed by broad and deep knowledge of the systems available to help businesses such as yours.


    We’ll devise a package that will deliver the results you want. Sometimes that will be drawn from knowledge of the best products on the market. And where necessary we will innovate.

    Based on a mutually agreed analysis of your business needs, we will give detailed guidance on the software solutions available to you. We’re familiar with systems that are outside the mainstream, and know how to maximise the utility of tried-and-tested packages to ensure they provide you with the functionality you need.

    Our overview is created with the future of your business in mind, and we will be very specific about just what advantages you will receive from our proposals, and the value that they add to your business.

    We’ll do all of this within the scope of an agreed cost, and the solution we come up with is yours to develop with us, or elsewhere, as you see fit.


    We will deliver a system that works – first time, all the time. We know you can’t afford downtime or major skill acquisition. Our imperative is your commercial performance, and taking it further, faster.

    This is about creating a single system – robust, seamless, and swift – for you to work with. Steps involved typically include database integration and software installation. Our aim is to work as quickly as we can to get you on track with a solution that will contribute towards cost savings and revenue increase.

    And it’s not just about the numbers. Having good data at hand will improve your ability to manage team members more effectively. Knowledge is power as the saying goes, and with more information at your fingertips it becomes more straightforward to plan and execute strategies and discover their impact quickly.


    A system is good when it guides you to your goals. We will ensure that you track relevant data. And we will drill down into that information for patterns to learn from and capitalise on.

    Having equipped you with a system that can guide you towards your business goals more rapidly and efficiently, we want to support you to make the most of the information at your disposal. We have expertise in collating relevant data to give clients an accurate picture of what’s going on – trends to be noted, areas worth investigating, possible warning signs.

    Our database reports are organised according to your criteria, and provide an accurate overview invaluable in market analysis and supporting growth strategies. We can go further with analytics, drilling down into the detail to discover trends that might not be readily apparent, and which can either confirm hunches or suggest alternative ways forward. The core here is market segments – insights into them can provide clues for budget allocation to secure a better ROI, market share increase, and higher margins. You’ve got the data – we have the capability to make the most of it for you.


Robust. Seamless. Swift.

Below is a small snippet of the software solutions that our clients have come to know and love. We have experience with hundreds of cloud software solutions, and are very good at identifying the perfect procedural solutions for the individuals requirements of your business.


  • Salesforce
  • Zoho
  • Infusionsoft
  • Highrise
  • Nutshell
  • SugarCRM


  • Shopify
  • Woocommerce
  • Magento
  • Gumroad
  • Squarespace
  • Etsy


  • MailChimp
  • Campaign Monitor
  • ActiveCampaign
  • Intercom
  • Unbounce
  • Gravity Forms

Invoicing & Accounting

  • Xero
  • Quoteroller
  • Proposify
  • Hello Sign
  • Harvest

Data Analysis

  • Google Adwords
  • Google Analytics
  • Geckoboard
  • Cyfe
  • Crazy Egg
  • Pingdom

Customer Support

  • Zendesk
  • Olark
  • Zopim
  • UserVoice
  • Snappy
  • Groove